Email a Provider Services associate
Need assistance? Please reach out to our Provider Services team.
Provider Services
Available Monday through Friday from 8:00 a.m. to 5:00 p.m. CST.
Phone:
TTY:
711
Fax:
800-964-3627
Healthy Blue self-service tools
Did you know that most questions and issues can be resolved by using the Healthy Blue self-service tools? Please use Availity for such inquiries as payment disputes, provider data updates, claims status, and member eligibility. You can also live-chat with a Healthy Blue associate within Availity.
For other issues, message the Provider Services team. Your Provider Services representative will respond — usually within two business days.
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).