Training Academy
Our training resources are now easier to access with specific locations to find the exact learning materials unique to the topic you are searching for.
Explore training opportunities
Healthy Blue offers an extensive library of training and continuing education opportunities. We will add presentations, videos, and other training documentation as they become available.
Learning opportunities
Find learning opportunities to assist with administering your patient’s health plan using Availity Essentials’ multipayer features and Payer Spaces applications. Use the library of self-paced courses and instructor-led training sessions, available 24/7, at no cost. Be prepared with the knowledge to assist our members.
Availity access
The Availity website offers healthcare professionals free access to real-time information and instant responses in a consistent format, regardless of the payer.
With Availity, you can:
Request authorizations
Submit claims
Confirm eligibility
Don't have an Availity account?
Online training in Availity
Healthy Blue offers online training to assist you in caring for our enrollees with consideration of their personal language needs, thoughts, customs, beliefs, and values.
All contracted healthcare providers with Healthy Blue should complete the online Cultural Competency Training (PDF) - Coming soon.
Accessing Payer Spaces application training within Availity Essentials
- Log in to the Availity Essentials website.
- From the Availity Essentials homepage, select Payer Spaces from the top navigation.
- Select the correct health plan from the Payer Spaces menu.
- Select Access Your Custom Learning Center from the Applications tab.
- Complete your profile if prompted.
- Select from the available courses listed, search the catalog, or navigate to specific courses using the Filters menu.
- Use the Resources tab to locate job aids to assist with the various Payer Spaces applications.