Ensure our members are equipped to renew their Medicaid benefits
Help our members prepare to renew their Medicaid healthcare coverage and benefits by educating them on what documents are needed to ensure their renewal form is completed accurately. Members can submit their renewal form via web (preferred), phone, fax, mail, or in person.
For questions about eligibility, benefits, authorizations, claims status, and more, log in to Availity Essentials*, navigate to Payer Spaces, select a specific payer from the available list, and select Chat with Payer. For additional support, please use the following resources or contact us if more clarification is needed.
Ready, Set, Renew (Coming soon)
Medicaid Renewal Provider Overview (Coming soon)
Medicaid renewal Availity provider support (Coming soon)
Our network
At Healthy Blue, we value you as a provider in our network.
Interested in joining our provider network? We look forward to working with you to provide quality services to our members.
Availity access
The Availity website offers health care professionals free access to real-time information and instant responses in a consistent format, regardless of the payer.
Learning opportunities
Access the provider learning hub to assist with administering your patient’s health plan by using features like Availity’s multi payer features and our payer spaces applications. Use our library of self-paced courses and instructor-led training sessions, available 24/7 at no cost so you can be prepared with the knowledge to assist our members.
Receive email from Healthy Blue
Healthy Blue is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities, and more to providers via email.
Provider News
Get the latest articles and announcements on claims filings, products, benefits, administrative updates, new and revised procedures and guidelines, prescription information, and more.
Featured resources
Learn about Availity
Availity simplifies provider prior authorization transactions such as electronic data exchange, requests, claim status, and member inquiries.
Prior authorization requirements
Check which services require prior authorization and submit requests through Availity, phone, or fax on our prior authorizations page.
Claims submissions and disputes
Healthy Blue uses Availity to submit claims, check the status of claims, appeal a claim decision, and more.