Resource library
Our full library of training resources and useful links to continue your education.

Locate the exact training materials you’re searching for
Our full library of training resources is available — including toolkits, presentations, fliers, brochures, and other useful assets to help you master the skills and strategies to best serve our members.
Training resources - Coming soon!
Tools and toolkits
CMS Toolkit — Telehealth for Providers: What You Need to Know
Prior authorization lookup tool
Caring for Diverse Populations toolkit - Coming soon
Manuals and guides
Coming soon!
Continuing medical education (CME) and additional resources
What Matters Most: Improving the Patient Experience
Implicit Bias Module Series: Kirwan Institute for The Study of Race and Ethnicity
Physician Communication and Patient Adherence to Treatment: A Meta-analysis
Webinars
Coming soon!